AI As Your Employee

Three levels of working with AI in hospitality Every hotel runs on the same repetitive work: answering guest emails, processing vendor invoices, responding to online reviews, and pulling occupancy and revenue reports. This seminar shows how Al moves through three levels on exactly that work-chatting, automating, and delegating-and why Al is best treated not as a search engine, but as a trainable employee you can put to work across your properties. Speaker: Kevin Jiang (CEO, VCT Infotech America) Kevin Jiang is a Certified Business Analysis Professional (CAP®) with over two decades of experience helping organizations turn business processes into working systems across United States, Australia, China, and Europe. He has built and deployed real-world Al automations-from email and invoice processing to Al marketing Ads generation and large-scale data analysis.